Support
Frequently asked questions
Everything buyers usually want to know about ordering, modifying and building from our plans. If your question is not here, we answer email quickly.
Ordering
How do I order a house plan?
Choose your plan, pick PDF or CAD, and check out. Everything is delivered digitally the moment payment clears, so you can be reading the drawings within a minute of ordering. Nothing is posted to you.
Which package should I choose?
The PDF Set is right for almost everyone and is what your builder will price from. You download it instantly and print as many copies as you need locally. CAD Files are the upgrade for buyers who know they want their own architect or draftsman editing the drawings.
Can I order additional copies later?
Your PDF stays in your account to re-download and print as often as you need, at no extra cost. If you later want editable drawings, contact us with your order number and we will upgrade you to CAD files for the difference.
What payment methods do you accept?
All major credit and debit cards through our secure checkout. Your card details are handled by the payment processor and never stored on our servers.
Modifications
Can I modify a house plan?
Almost always. Mirroring, resizing rooms, changing the foundation type, adding a garage bay and adjusting elevations are all routine. See the Plan Modifications page for the full picture.
How much do modifications cost?
It depends entirely on the change and the size of the house, so every modification is quoted individually. Quotes are free and returned within two business days, with no obligation.
How long do modifications take?
Simple changes such as mirroring take a day or two. Structural changes such as adding a bedroom or extending the footprint typically run one to two weeks from quote approval.
Can I have my own architect modify the plan?
Yes. Purchase the CAD Files package so your architect or draftsman has editable drawings to work from. Your single-build licence still applies to the modified design.
Building & Permits
Are these plans ready for permits?
They are complete construction sets and are accepted as the basis of a permit application in most jurisdictions. Some states and counties additionally require a local engineering stamp, energy calculations or a site plan, which are specific to your lot and must be produced locally.
Do I need to hire an architect?
For most straightforward builds, no. Your builder works directly from the plan set. You will want a local engineer if your jurisdiction requires stamped drawings, or if you are building in a high wind, seismic or heavy snow zone.
What is included in a plan set?
A cover sheet with general notes, the foundation plan, dimensioned floor plans for every level, exterior elevations on all sides, building sections, the roof plan and electrical layouts. Contents vary slightly by plan and are listed on each product page.
Can I build the same plan more than once?
A standard purchase grants a single-build licence, covering one construction of the plan. If you are building multiples, for a spec development or a rental duplex portfolio, contact us for a multi-build licence.
Returns
What is your return policy?
Plans are digital files delivered instantly, so every order is final and non-refundable. You confirm this at checkout when you ask for immediate access. If a file is faulty, incomplete, or does not match what its listing described, contact us and we will repair or replace it.
What if I ordered the wrong plan?
Contact us and we will swap it. If the plan you actually wanted costs more, you pay only the difference.
Do the plans come with a warranty?
Plans are supplied as construction documents drawn to industry standards. They are not site-specific engineering, and local code, zoning and soil conditions remain the responsibility of the owner and builder. That is why we recommend a local review before you break ground.
Still have questions?
Our team answers plan questions, licensing queries and modification requests directly. No call centre, no ticket queue.
Construction-ready plan setsInstant PDF deliveryFree modification quotes